Everything your room needs to remember every guest.

Unify every check, booking, review and event, tag guests by what they actually do, and send the message that brings them back. All from one profile.

A full dining room and bar mid-service

Unified guest profiles

Every visit, check, review, event and delivery order resolves to one person, deduplicated across systems, so a guest stops appearing three times under three emails.

Automatic tags and segments

Tags come from real behavior rather than manual entry: spend $100+ on wine and the profile reads Wine Lover, ready to act on.

Journeys, email and SMS

Build a sequence once and it runs on guest behavior: a first-visit welcome, a win-back at ninety days, an invitation to the right dinner.

Reviews and pre-shift reports

Google, Yelp and TripAdvisor reviews land in one inbox with AI-drafted replies, alongside a pre-shift report of who is booked tonight.

Events on the guest profile

Tripleseat and Perfect Venue sync, so the host who booked the forty-person party and the regular at the bar are recognized as one guest.

Attribution in bookings

Campaigns are measured against visits and spend, so you can see which message brought someone back rather than who clicked.

Connects to more than 30 platforms. See all integrations →

Our partners

Built with the rooms that set the standard

Hundreds of hospitality brands run on Loyalist — restaurants, hotels, and members clubs, from single locations to groups of 50+. We built the product in partnership with many of them, shaping it around how their rooms actually work.

Backed by leading investors

In the press

Eater Why Is This Restaurant Emailing Me Like We’re Friends? PR Newswire Magic Raises $10M to Bring AI Into the Real World Traded Magic Raises $10 Million In Seed Round Led By Lerer Hippeau And Major Food Group

Get started with Loyalist.

If your hospitality group is looking to supercharge your data, we’d love to chat.

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