Loyalist × Avero
Avero brings check spend into Loyalist from point-of-sale systems that have no direct connection of their own, including Aloha, NCR, and Micros. Each check is matched to the reservation that held its table, so spend becomes part of a guest's history rather than a nightly total.
How it works
Some point-of-sale systems have no way to send their data anywhere. Avero sits in front of those systems and reports on them, which makes it the route into Loyalist for a venue running Aloha, NCR, or Micros. Checks arrive with the total, the tax and the tip, the table, and the party size. Each one is matched to the reservation that held its table during that service, and from there the spend belongs to a person rather than to an evening.
Key benefits
- A venue on a legacy point-of-sale system gets spend data at all. Aloha, NCR, and Micros have no direct route into a guest platform. Avero is the one that exists, so a restaurant running one of them is not left with covers and no spend.
- Checks are matched to guests automatically. An Avero check carries no guest identity, so it is paired with the reservation that held its table at that time. Spend then adds up per person rather than per service, which is what makes lifetime value countable.
- Coverage is confirmed against Avero’s own numbers. Each day’s load is compared with the check count Avero reports for that day, so what lands in the guestbook is reconciled rather than taken on trust.
- Campaigns and journeys can be built on what guests spend. Lifetime value, average check, and time since a guest last appeared can each define a group, so a message goes to those guests rather than to everyone on the list.
Frequently asked questions
What does Avero bring across?
The check total, the tax, the tip, the table, and the party size, matched onto the guest who was sitting there. That makes lifetime value, average check, and time since a guest last came in all usable for segments and journeys.
How does an Avero check reach the right guest?
Through the reservation. The check arrives with no identity attached, so Loyalist pairs it with the booking that held its table at that service time. A check with no booking behind it stays unmatched, which makes the reservation book the thing that determines how much of a venue’s spend becomes guest history.
Which point-of-sale systems does Avero cover?
Systems including Aloha, NCR, and Micros, which is what makes Avero the route in for a venue running one of them. Where a venue’s own system connects to Loyalist directly, that route is the one to use.
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