Loyalist × Salido
Connecting Salido puts what a guest actually spends onto their profile. Checks arrive with the items rung in and the modifiers attached to them, and each is matched to the reservation that held its table, so a restaurant can build campaigns on what guests order rather than on covers alone.
How it works
Salido records what a table spent, not who was sitting at it. Checks arrive in Loyalist with the spend, the items rung in, the modifier options on each one, and the table. Nothing on the check says who ordered it, as is the case in every point-of-sale system for dine-in service, so each is paired with whichever reservation covered that table. Once a check is attached to a person, what they spend and what they order both become part of a history rather than a line in a daily report.
Key benefits
- All Salido check, item, and modifier details are brought into Loyalist. The spend, the items rung in, the modifier options on each one, and the table. Modifier detail carries what reads as preference rather than as revenue, which is the part most check feeds leave out.
- Checks are matched to guests automatically. The check names nobody, so it is paired with the reservation covering that table. Spending then belongs to a person instead of a shift, which is what puts a twice-a-month regular on the same footing as a once-a-year celebration.
- Campaigns and journeys can be built on what guests actually buy. Money and menu both work as filters. The guests with the largest checks, the ones ordering the same dish on every visit, and the ones who have quietly stopped appearing can each be pulled as their own list.
- Payment detail arrives per tender, not just per check. A check split across two cards or settled partly on a house account comes through as the separate payments it really was, with the tip on each, so what a guest actually paid is legible rather than collapsed into one figure.
- The entire check history is imported at the start. Rather than beginning at the connection, the load reaches into the Salido account, so a guest who has been coming for years is counted as one from day one.
Frequently asked questions
How does a Salido check reach the right guest?
Through the reservation. Because no point-of-sale system records who was seated, each check is paired with the booking covering that table at that hour. Checks with nothing behind them stay unattached, so the book’s completeness drives match rate alongside the connection.
Does Loyalist see modifiers from Salido?
Yes, along with the items themselves. That matters because a modifier is often where a preference is recorded rather than a purchase, so the substitution or the allergy note that turns up on every visit is visible and can be turned into a tag.
What happens to my Salido history?
All of it. Earlier checks come in at setup and join the guest records already held rather than sitting apart, so a long-standing guest’s total is right immediately.
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